Privacy Policy

The primary way this website collects information is through the site-screen form. When you submit a request, you provide your name, email address and a property address. You may also choose to provide a company name, a telephone number and notes about the site.

Submitting the form sends your request by email to Jenel Energy. The website itself does not keep a copy. Please do not include confidential or sensitive information in an initial enquiry. If you send us a utility bill by email, it is used only to evaluate the site you asked about. If a matter requires confidentiality, say so in your message and we will arrange an appropriate channel.

Our hosting and content delivery providers record standard server and security logs, which may include IP address, browser user agent, requested URL, referring page and timestamp. These records are used to operate the site, investigate errors, and protect against abuse such as automated submissions.

If website analytics are introduced in future, this policy will be updated to describe what is measured and how it can be declined.

Information submitted through this website is used to:

• respond to your enquiry and correspond with you about it;
• evaluate potential business relationships and follow up where there is mutual interest;
• maintain records of communications with us; and
• operate, secure and improve this website.

Information submitted through this website is not sold, and it is not used for unrelated advertising.

We rely on third-party providers to host this website, deliver email notifications, and protect our forms from automated abuse. These providers process information on our behalf and only as necessary to provide their services.

Enquiries are retained for as long as needed to respond to them and to maintain a reasonable record of business communications, after which they are deleted or archived. Server and security logs are retained on the shorter schedules set by the relevant provider.

This website is served over an encrypted connection, submissions are validated before they are sent, and enquiries are received only by authorised Jenel Energy personnel. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

This website is intended for business use and is not directed to children. We do not knowingly collect information from children.

You may ask what information we hold about you, ask for it to be corrected, or ask us to delete it. To make a request, or to ask anything else about this policy, email info@jenelenergy.com or write to Jenel Energy, 275 Madison Avenue, Suite 1100, New York, NY 10016.

This policy may be updated as our practices or applicable requirements change. The date at the top of this page indicates when it was last revised.